The passenger handling includes:

The passenger handling includes any kind of assistance to passengers on departure, on arrival, in transit or in correspondence, including checking tickets, travel documents, the luggage registration and transportation to the sorting systems.

The handling, freight and mail includes:

• With regard to the load, export, import or transit, their physical treatment and the treatment of related documents, customs procedures and any security procedure agreed between the parties or required by the circumstances;

• With regard to the post office, both on arrival and departure, their physical treatment and processing of their documents to any security procedure agreed between the parties or required by the circumstances.

The operations of assistance on the track includes:

• The orientation of the aircraft at arrival and departure;

• The assistance to aircraft parking and provision of appropriate means;

• The organization of communications between ground services and aircraft;

• The loading and unloading of the aircraft, including the provision and operation of the means required, and the transport of crew and passengers between the aircraft and the terminal and transportation of luggage between the aircraft and the terminal;

• Assistance to off the plane and the provision of appropriate means;

• The displacement of the aircraft so as to match the arrival provision and operation of suitable means;

• The transportation, loading and unloading plane in the plane of food and beverages.

A cleaning service and service of aircraft includes:

• The outer and inner cleaning of the airplane lavatory and service water service;

• The heating and air conditioning the cabin, the removal of snow and ice from the aircraft, removing ice from aircraft;

• The conditioning of the cab with car equipment and storage thereof.

The fuel assistance and oil includes:

• The organization and execution of supply and fuel recovery, including the storage, control of quality and quantity of supplies;

• The oil supply and other liquid ingredients.

The online maintenance assistance includes:

• Regular services performed before flight;

• Specific operations required by the user;

• The provision and management of the equipment necessary for the maintenance and spare parts;

• The request or reserve a parking spot and / or a hangar to perform maintenance.

The support air operations and crew administration includes:

• The preparation of the flight at the departure airport or at any other place;

• Assistance in flight, including, if necessary, to change the route in flight;

• The post-flight services;

• The management of crews.

The land transport assistance includes:

• The organization and passenger transport performance, crew, baggage, cargo and mail between different terminals of the same airport, but excluding any transport between the aircraft and any other point within the perimeter of the same airport;

• Any special transport requested by the user.

The restoration assistance ( "catering") includes:

• The link with suppliers and administrative management;

• The storage of food, beverages and equipment needed for their preparation;

• The cleaning accessories;

• Preparation and delivery of the material and foodstuffs.